How to Boost Efficiency and Reduce Costs with a Transportation Management System


Have you ever wondered how different types of products, from food to clothes to vehicles, get delivered to your city or town?

Well, it’s a complex process that involves multiple distributors, transportation operations, and efficient logistics to ensure that products are delivered on time and in good condition.

To address this challenge, many businesses rely on Transportation Management Systems (TMS), which are designed to streamline transportation operations and optimize delivery routes.

In fact, the global TMS market size is expected to reach USD 25.6 billion in 2028 at a CAGR of over 14.8% during 2022-2028, according to a report published in a leading market research organization.

TMS solutions provide real-time tracking and visibility of shipments, helping businesses reduce transportation costs and increase operational efficiency. For grocery stores and other retailers, TMS can also help manage inventory levels and ensure that products are always available to meet customer demand.

Whether you’re delivering goods to customers or working with distributors, a TMS can help you stay on top of your delivery process and provide customers with important updates about their orders. By automating repetitive tasks and optimizing routes, businesses can save time, reduce errors, and improve customer satisfaction.

In this post, let’s explore more about the transportation management system, its features & benefits, and how it helps you reduce cost and boost efficiency.

What is a Transportation Management System?

A Transportation Management System (TMS) is like the GPS for your business’s transportation operations. It’s your virtual co-pilot, guiding you through the often confusing landscape of logistics and helping you stay on track and on time.

Think of it this way: imagine you’re planning a road trip across the country, but instead of a paper map and a compass, you have a state-of-the-art navigation system at your fingertips. With just a few clicks, you can map out your route, track your progress, and even find the best rest stops and attractions along the way.

A TMS works in much the same way, but for your business’s transportation operations. It can help you manage everything from freight rates to carrier selection to route optimization, all in real-time. This means you can make informed decisions about your transportation operations and ensure your products are delivered on time and at the lowest possible cost.

So, whether you’re a small eCommerce business shipping products across the country or a large multinational corporation managing a global supply chain, a TMS is a must-have tool for navigating the complex world of logistics and transportation.

Top Features of Transportations Management System

Order Management: One of the key features of a transportation management system is its ability to manage orders. This includes consolidating orders, routing shipments, and scheduling deliveries. By streamlining these processes, businesses can improve efficiency and reduce costs.

Risk Management: Transportation management systems are also equipped with risk management tools to help businesses mitigate potential disruptions. By identifying potential issues, such as weather events or traffic congestion, the system can proactively reroute shipments to avoid delays and minimize risk.

Carrier Contact Management: Effective carrier management is critical for a smooth transportation operation, and a TMS can help with this. The system can negotiate carrier contracts, monitor performance, and process payments. By managing carrier relationships, businesses can ensure that carriers meet their obligations and that they are receiving competitive rates.

Real-time Tracking: A TMS provides real-time tracking of shipments, allowing businesses to monitor their progress and make necessary adjustments. The system can send alerts for delays or other issues, enabling businesses to proactively manage their transportation operations.

Visibility, Reporting, and Analytics: With a TMS, businesses can gain visibility into their transportation operations, including tracking information, carrier performance, and cost analysis. The system’s data-driven insights enable businesses to make informed decisions and optimize transportation operations for efficiency and cost savings.

Benefits of TMS – How It Helps in Boosting Efficiency and Reducing Costs
Businesses that transport goods can enjoy various advantages by utilizing transportation management software. Here are some of the essential benefits it provides.

Optimize Your Logistics

A transportation management system (TMS) can help streamline your logistics by providing real-time visibility into your supply chain, allowing you to optimize your routes, schedules, and shipments. This leads to more efficient use of your resources and reduced transportation costs.

Improve Customer Service

With a TMS, you can provide your customers with accurate, up-to-date information about their shipments, including delivery dates, tracking information, and any delays or issues. This improves customer satisfaction and builds trust with your clients.

Reduce Manual Labor

Manual labor is time-consuming, prone to errors, and costly. A TMS automates many of the manual tasks involved in transportation management, such as data entry, dispatching, and billing. This reduces the need for labor-intensive processes and frees up your team’s time to focus on more critical tasks.

Enhance Supply Chain Visibility

A TMS gives you a comprehensive view of your supply chain, allowing you to identify potential bottlenecks, delays, and other issues before they become critical. This visibility helps you make informed decisions about routing, scheduling, and resource allocation, resulting in improved efficiency and cost savings.

Reduce Transportation Costs

You can easily identify and eliminate inefficiencies in your transportation operations with a TMS, such as unnecessary stops, empty miles, and inefficient routes. This results in reduced transportation costs and improved profitability.

Increase Collaboration

A TMS facilitates collaboration among different stakeholders involved in the transportation process, including carriers, suppliers, and customers. This leads to better communication, coordination, and overall efficiency in the supply chain.

Enhance Reporting and Analytics

You can get  real-time data and analytics on your transportation operations with a TMS, allowing you to track key performance indicators (KPIs), such as delivery times, transit times, and costs. This information helps you make data-driven decisions and identify areas for improvement in your transportation processes.


Effective implementation of TMS solutions leads to significant cost savings for businesses. A Transportation Management System is an indispensable asset for any company striving to satisfy its clients with top-notch products and services. 

The benefits mentioned above highlight why every business stands to gain greatly from adopting a TMS solution that is customized to meet their unique needs. This level of customization allows for maximum efficiency and productivity. Thus, if you haven’t implemented a TMS yet, it’s high time to do so.

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Sumeet Soni
Sumeet Soni

(Founder and Chief Executive Officer at Zapbuild)

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