Conversations That
Convert, 24/7.
ZapBot is an advanced SaaS AI chatbot platform that uses AI Agents and Natural Language Processing to engage visitors, qualify leads, support customers, and hand off to humans — at every stage of the journey.
An AI chatbot platform built for the entire customer journey.
ZapBot enhances every stage of the customer journey with instant support, simplified onboarding, intelligent recommendations, and seamless handoffs to human agents — exactly when needed.
Generate More Leads
Automatically capture and qualify potential customers with personalized conversations that guide them to convert.
Stronger Interaction
Deliver intelligent, fast, context-aware responses 24/7 — building relationships through personalized communication at scale.
Accelerate Growth
Blend automation with human assistance to reduce response times and boost customer satisfaction.
Maximize Your Bottom Line
Turn conversations into actionable insights and measurable revenue with lower costs.
Everything you need to ship a smart chatbot.
From multi-bot management to deep integrations — ZapBot has it covered.
Multiple Chatbots
- Create bots for sales, support, onboarding
- Customize tone & workflows per bot
- Centralized performance dashboard
Permissions
- Role-based access control
- Admins configure & modify bots
- Agents chat with visitors (view-only)
Knowledge Base
- Train with FAQs, docs & product info
- Instant updates reflect immediately
- Accurate, consistent answers
Tools & Integrations
- Connect external APIs & systems
- Real-time data for dynamic responses
- Automate CRM, tickets & alerts
User Management
- Admins, editors, viewers roles
- Track user activity & compliance
- Scales with your organization
Customizable Setup
- Pick your LLM provider
- Define prompts & bot identity
- Theme the chat to your brand
Launch a bot in minutes, not weeks.
A simple, user-friendly form lets you design a bot that reads from multiple content sources and represents a virtual agent with its own identity.
<script src="https://cdn.zapbot.ai/widget.js" data-bot-id="YOUR_BOT_ID" defer></script>
Paste once in your footer. The widget renders on every page.
- 1
BOT Name
Unique identifier for your chatbot.
- 2
Knowledge Base
Add PDFs, DOCs, TXT files or URLs as information sources.
- 3
LLM Provider
Choose the AI engine — OpenAI, Google Gemini, and more.
- 4
User Prompt
Define initial instructions guiding bot behavior.
- 5
Chat Theme
Customize colors, avatar and fonts for the widget.
- 6
Tools & APIs
Integrate with CRMs and external business tools.
From setup to live website in 3 steps.
Configure
Create your bot, pick an LLM, and load your knowledge base.
Embed
Copy the script tag into your site footer — it's live everywhere instantly.
Optimize
Track conversations, monitor performance, and refine workflows.
What's coming next.
A peek at the features we're shipping soon.
Voice Chat with AI
- Natural voice interaction with bots
- Real-time, human-like responses
- AI pauses instantly on human voice
Self-Assign to Agent
- Agents pick up chats proactively
- Flexible workload distribution
- Priority queries get immediate attention
Ticketing System
- Auto-create tickets for unresolved queries
- Logged for specialized teams
- Better tracking & accountability
Ready to deploy your AI chatbot?
Get in touch with Zapbuild and launch ZapBot for your business this week.